Return & Refund Policy

The following items are not eligible for returns:

• Fabric
• Face Masks
• Garment Bags
• Any other items marked FINAL SALE

We reserve the right to define and limit, refuse, and/or reject returns from customers at any time due to but not limited to:

• Irregular or excessive returns history indicative of "wardrobing."
• Irregular or excessive returns history involving worn, altered, laundered, damaged, missing items.
• Potential fraudulent or criminal activity.
• Bulk orders with multiple sizes/variations of items of the same type.

1. Please contact Customer Service on our site within 7 days after you receive your item, indicating the item(s) you would like to return and the reason. We do not accept returned items that were sent back by you directly without checking with us first. Please contact our customer service at service@dressself.com to get the return address.

2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing. Write your order number on the package, like WBDSF0001 to make your package be recognized easily, so we can solve your problem as soon as possible.

3. Drop off your package at the local post office within 3-5 business days upon confirming with our customer service and receive the refund form.

4. Most returns are processed within 7 business days after we receive your package. We'll issue the refund to your original way you paid for the order. Once your refund has been issued, you will receive a confirmation email. Then you will receive your refund after 5-7 business days. Original shipping fee & return shipping fee will not be refunded.

* Please note that all the returns, customers need to pay for the cost of shipment.

* We are not liable for return item(s) that are lost or damaged or Packages be inspected by the customs （the customer should pay the customs clearance）, please keep the receipt with tracking information., please keep the receipt with tracking information.